Privacy Policy

Last Updated: June 2026

Snowberry Stores & Café is committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

We may collect:

  • Name
  • Email address
  • Telephone number
  • Billing and delivery address
  • Order information
  • Website usage data
  • Marketing preferences

How We Use Your Information

We use your information to:

  • Process orders and payments
  • Respond to enquiries
  • Manage bookings or reservations
  • Send newsletters where consent has been given
  • Improve our website and services
  • Comply with legal obligations

Legal Basis for Processing

We process personal information on the basis of:

  • Contract performance
  • Legitimate business interests
  • Legal obligations
  • Your consent where required

Marketing

We will only send marketing communications where you have opted in or where permitted by law. You can unsubscribe at any time by following the unsubscribe link in our emails.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to meet legal obligations.

Your Rights

Under UK GDPR you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability

Contact

If you have any questions regarding this Privacy Policy, please contact:

Snowberry Stores & Cafe 

Email: info@snowberrystores.com

If you are unhappy with how your data is handled, you may contact the Information Commissioner’s Office (ICO).